• Assisting healthier and more sustainable online food choices through digital quality signals: Exploring preferences and segments 

      Sigurdsson, Valdimar; Menon, Vishnu R.G.; Larsen, Nils Magne; Fagerstrøm, Asle (Journal article; Tidsskriftartikkel; Peer reviewed, 2024-03-26)
      The current paper contributes to signalling theory by demonstrating the importance of digital quality signals in influencing consumer preferences for sales and segmentation in the context of marketing fresh fish online. We conducted a choice-based conjoint analysis with a latent class segmentation to analyse the significance of digital quality signals compared to traditional attributes online. The ...
    • Assisting sustainable food consumption: The effects of quality signals stemming from consumers and stores in online and physical grocery retailing 

      Sigurdsson, Valdimar; Larsen, Nils Magne; Alemu, Mohammed Hussen; Gallogly, Joseph K.; Menon, Vishnu R.G.; Fagerstrøm, Asle (Journal article; Tidsskriftartikkel; Peer reviewed, 2019-12-03)
      Increased fish consumption can contribute to a more sustainable food system. This paper explores how signaling affects consumer choices in fresh fish purchasing situations, both in traditional and online retail settings. We examined two different types of market signals; quality signals stemming from consumers as a social proof and authority signals coming from stores. Study 1 showed that quality ...
    • Big business returns on B Corp? Growing with green & lean as any label is a good label 

      Sigurdsson, Valdimar; Larsen, Nils Magne; Folwarczny, Michał; Sigurdardottir, Freya Thoroddsen; Menon, Vishnu R.G.; Fagerstrøm, Asle (Journal article; Tidsskriftartikkel; Peer reviewed, 2023-10-25)
      This current research contributes to the concept of consumer-based food label equity (CBFLE) by testing the predictive validity of a scale developed by Coderre et al. (2022) in the sustainability and health domains of seafood products. In Study 1 (N = 301; between-within subjects), we found that scores on all subscales, except the (Dis)honesty subscale, were significantly related to willingness to ...
    • Consumer attention to price in social commerce: Eye tracking patterns in retail clothing 

      Menon, R.G. Vishnu; Sigurdsson, Valdimar; Larsen, Nils Magne; Fagerstrøm, Asle; Foxall, G. R. (Journal article; Tidsskriftartikkel; Peer reviewed, 2016-11)
      Although the literature establishes the importance of pricing in relation to traditional retailers and e-commerce, few studies consider its importance in social commerce. This study uses eye tracking to examine observational behavior as fixation time on price and the total fixation time on a Facebook page that displays clothing products. This study employs interventions both directly related (via ...
    • Consumer attention to price in social commerce: Eye tracking patterns in retail clothing 

      Menon, R.G. Vishnu; Sigurdsson, Valdimar; Larsen, Nils Magne; Fagerstrøm, Asle; Foxall, G. R. (Journal article; Tidsskriftartikkel; Peer reviewed, 2016-11)
      Although the literature establishes the importance of pricing in relation to traditional retailers and e-commerce, few studies consider its importance in social commerce. This study uses eye tracking to examine observational behavior as fixation time on price and the total fixation time on a Facebook page that displays clothing products. This study employs interventions both directly related (via ...
    • Environmental cues for healthy food marketing: The importance of in-store research into three conversions 

      Larsen, Nils Magne; Sigurdsson, Valdimar; Gunnarsson, Didrik (Journal article; Tidsskriftartikkel; Peer reviewed, 2022-12-21)
      Since retailers control the space where consumers tend to make the vast majority of their food purchase decisions, they can take measures to promote healthy living. Increasing relative sales of healthy food can contribute to the ongoing battle against preventable lifestyle diseases. We show how retailers can use impression management and environmental cues in their stores to influence consumers' ...
    • Factors Affecting Attitudes and Behavioral Intentions Toward In-app Mobile Advertisements 

      Sigurdsson, Valdimar; Menon, Vishnu R.G.; Hallgrimsson, Atli Geir; Larsen, Nils Magne; Fagerstrøm, Asle (Journal article; Tidsskriftartikkel; Peer reviewed, 2017-12-27)
      Mobile apps show a heavy usage pattern and compelling growth figures. This study seeks to examine consumers’ attitudes toward in-mobile advertisements in terms of mobile advertising value. The samples are from the United Kingdom (UK) and India because the nationals of these countries exhibit a high degree of dissimilarity in a number of Hofstede’s cultural dimensions. The findings suggest that ...
    • The heterogeneity of shoppers’ supermarket behaviors based on the use of carrying equipment 

      Larsen, Nils Magne; Sigurdsson, Valdimar; Breivik, Jørgen; Orquin, Jacob Lund (Journal article; Tidsskriftartikkel; Peer reviewed, 2019-12-28)
      Research on in-store behavior has largely focused on shoppers with carts. In a study involving 15 stores and a total of 3540 shoppers, we document that only 20 percent of shoppers actually use shopping carts, while 28 percent use baskets and 51 percent use no carrying equipment. To better understand the role of carrying equipment, we collected data in a second study from 635 complete shopping trips ...
    • How to grow brand post engagement on Facebook and Twitter for airlines? An empirical investigation of design and content factors 

      Menon, R.G. Vishnu; Sigurdsson, Valdimar; Larsen, Nils Magne; Fagerstrøm, Asle; Sørensen, Herborg; Marteinsdóttir, Helena Gunnars; Foxall, Gordon R. (Journal article; Tidsskriftartikkel; Peer reviewed, 2019-06-05)
      Airlines are increasingly using social media for initiating and sustaining consumer brand engagement through interaction and sharing. This study introduces a conceptual model on brand post engagement on social media and contributes to extant knowledge on the effectiveness of the determinants of such engagement in the airline industry. Facebook brand posts of a major Nordic airline published between ...
    • The importance of relative customer-based label equity when signaling sustainability and health with certifications and tags 

      Sigurdsson, Valdimar; Larsen, Nils Magne; Folwarczny, Michał; Fagerstrøm, Asle; Menon, R.G. Vishnu; Sigurdardottir, Freyja Thoroddsen (Journal article; Tidsskriftartikkel; Peer reviewed, 2023-09-29)
      As a result of the increased crowding of the retail landscape with health and sustainability signals and hundreds of different certifications and claims, there is a growing need to determine the critical success factors and guidelines for professional practice. The current paper investigates how different combinations of signals impact consumers’ choice and willingness to pay (WTP). We identify and ...
    • Increasing the effectiveness of ecological food signaling: Comparing sustainability tags with eco-labels 

      Sigurdsson, Valdimar; Larsen, Nils Magne; Palsdottir, Rakel Gyda; Folwarczny, Michal; Menon, R.G. Vishnu; Fagerstrøm, Asle (Journal article; Tidsskriftartikkel; Peer reviewed, 2021-10-30)
      The effectiveness of eco-labels has dominated research on food signaling. Building on signaling theory, we investigate the impact of sustainability tags–unverified sustainability claims–compared to eco-labels–actual awarded eco-certificates–on consumer choice and the willingness to pay (WTP). We add to the underdeveloped “non eco-labels” literature on sustainability signaling by documenting that a ...
    • Measuring inventory turnover efficiency using stochastic frontier analysis: building materials and hardware retail chains in Norway. 

      Breivik, Jørgen; Larsen, Nils Magne; Thyholdt, Sverre Braathen; Myrland, Øystein (Journal article; Tidsskriftartikkel; Peer reviewed, 2021-08-26)
      Operational efficiency in the retail business is vital in order to be profitable in a competitive environment. This paper investigates how environmental factors, firm size and time trends are linked to inventory performance. We use location data, demographic data and 16 years of financial accounting data from small and medium-sized home improvement retailers to explain inventory performance at a ...
    • The relationship between the firm's social media strategy and the consumers' engagement behavior in aviation 

      Sigurdsson, Valdimar; Larsen, Nils Magne; Sigfussdottir, Arna Dogg; Fagerstrøm, Asle; Alemu, Mohammed H.; Folwarczny, Michal; Foxall, Gordon R. (Journal article; Tidsskriftartikkel; Peer reviewed, 2019-08-05)
      Social media platforms constitute a new frontline for brands to build relationships with their customers. Nevertheless, the literature on social media engagement behavior is unidimensional, as it focuses on customer engagement while neglecting the customer's influence on managerial decisions. The current paper goes a step further by applying the theory of the marketing firm (TMF). We investigated ...
    • The relative impact of health communication conveyed via quick response codes: A conjoint experiment among young thai consumers doing grocery shopping 

      Fagerstrøm, Asle; Eriksson, Niklas; Khamtanet, Sirinna; Jitkuekul, Premruedee; Sigurdsson, Valdimar; Larsen, Nils Magne (Journal article; Tidsskriftartikkel; Peer reviewed, 2022-06-25)
      This paper explores the impact of health communication using smartphones and the outcome of healthier purchases when young Thai consumers shop for groceries. A conjoint experiment was arranged whereby participants (n ¼ 214) purchased grocery using information conveyed via quick response (QR) codes. Results show that a healthy food label, and a good consumer rating on the food’s health, evoked ...
    • The relative importance of healthy food labels when shopping for groceries online 

      Fagerstrøm, Asle; Richartz, Philip; Pawar, Sanchit; Larsen, Nils Magne; Sigurdsson, Valdimar; Eriksson, Niklas (Journal article; Tidsskriftartikkel; Peer reviewed, 2020-01-28)
      Healthy food labels are a widely used form of intervention that nudges consumers towards healthier choices. This study investigates the relative importance of healthy food labels on the consumers’ online choice of grocery. A conjoint study (n=111) shows that price, brand, and country of origin had a relatively higher impact on choice than health food labels. However, it is important to note that ...
    • Smart Shopping Carts to Increase Healthier Food Purchase: A Conjoint Experiment 

      Erikson, Niklas; Fagerstrøm, Asle; Sigurdsson, Valdimar; Larsen, Nils Magne; Menon, Vishnu R.G. (Chapter; Bokkapittel, 2023)
      Shopping carts, in general, should be suitable for carrying smart technology in the retail store environment. Also, a smart shopping cart can present verbal motivating stimuli to increase healthier food purchases. A conjoint experiment was used to test with a hypothetical purchasing task for young consumers (n=91) the potential of motivating stimulus on smart shopping carts to influence healthier ...
    • Social media: Where customers air their troubles—How to respond to them? 

      Sigurdsson, Valdimar; Larsen, Nils Magne; Gudmundsdottir, Hulda Karen; Alemu, Mohammed Hussen; Menon, R.G. Vishnu; Fagerstrøm, Asle (Journal article; Tidsskriftartikkel; Peer reviewed, 2021-08-07)
      Dissatisfied customers often use social media to voice their complaints effectively, and firms strive to find solutions about how to respond to publicly visible service failure posts. We add to the emerging literature on complaint handling via social media by examining how complaining customers on a company’s Facebook page prefer to be treated. We built on the multi-attribute product concept and ...
    • Sosial distansering i dagligvarebutikker: Kundeatferd før, under og etter annonsering av koronarestriksjoner 

      Larsen, Nils Magne; Breivik, Jørgen (Journal article; Tidsskriftartikkel; Peer reviewed, 2020)
      Sosial distansering har vært myndighetenes fremste tiltak mot smittespredning under koronapandemien (covid-19). Å distansere seg fra andre mennesker er spesielt utfordrende i butikker hvor kundestrømmen styres etter forretningsmessige prinsipper, og ikke ut fra et smittevernhensyn. Denne artikkelen belyser hvilke utfordringer et normalt bevegelsesmønster i butikker byr på med hensyn til sosial ...
    • The Use of Observational Technology to Study In-Store Behavior: Consumer Choice, Video Surveillance, and Retail Analytics 

      Larsen, Nils Magne; Sigurdsson, Valdimar; Breivik, Jørgen (Journal article; Tidsskriftartikkel; Peer reviewed, 2017-10-02)
      In in-store experimental analysis the store is the main laboratory. The paper provides an introduction to the research program aimed at improving the research practices in this laboratory, with a particular emphasis on the importance of behavioral data and the new opportunities that technology offers. In this modern day complicated “Skinner box” there are sets of well-studied stimuli – behavior ...
    • Utilizing consumer-based label equity to signal consumer products free from endocrine-disrupting chemicals 

      Sigurdsson, Valdimar; Folwarczny, Michał; Larsen, Nils Magne; Menon, Vishnu R.G.; Sigurdardottir, Freyja Thoroddsen; Perkovic, Sonja (Journal article; Tidsskriftartikkel; Peer reviewed, 2023-10-26)
      Endocrine-disrupting chemicals (EDCs) in consumer products present a global health concern. Yet, the understanding of consumer perceptions of EDC-related product labels is limited. This study investigated consumer reactions to such labels using data from 602 Scandinavian consumers. The results indicate a positive association between label performance (willingness to buy, pay in a local currency, pay ...